Shipping policy
Shipping Policy
Welcome to Arcadia Beauty! This Shipping Policy outlines our shipping and delivery practices specific to orders within the Philippines. By placing an order with us, you agree to the terms outlined below.
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Processing Time:
- Orders are typically processed within 1-3 business days (excluding weekends and holidays) from the date of purchase. During peak seasons or promotional periods, processing times may be slightly extended.
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Shipping Rates:
- Shipping rates are calculated based on the weight and dimensions of the package, as well as the selected shipping method. The exact shipping cost will be displayed during the checkout process before payment.
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Delivery Information:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- It is your responsibility to ensure that the shipping address provided is accurate and complete. We are not liable for orders delivered to incorrect or incomplete addresses provided by the customer.
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Tracking Orders:
- You can track your order using the tracking number provided in the shipping confirmation email. Alternatively, you can log in to your account on our website to view the status of your order.
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Undeliverable Packages:
- In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or failure to pick up the package from the carrier, the customer will be responsible for any additional shipping costs to reship the package.
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International Shipping:
- Arcadia Beauty accepts international shipping. Prices may vary depending on the location of the drop off.
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Shipping Restrictions:
- We comply with all local laws and regulations regarding shipping restrictions on certain products. It is your responsibility to ensure that the items you order comply with any applicable import restrictions or regulations.
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Contact Us:
- If you have any questions about our Shipping Policy, please contact us at shop@arcadiabeauty.ph